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Testimonials 2009 Testimonials 2009
If you wish to submit a testimonial, please feel to do so via the Contact Us page - click here.

Just a quick note to say thank you my new vivarium arrived today and is top quality easy to build i will be using you again many thanks Jason

 

Jason Swinscoe
14/01/2009


Thermostats arrived about 1 pm, EXCELLENT service!
I will use you for any future purchases.

 

Mark Wiles
23/01/2009


Thanks Mark - fantastically quick response - wish everyone were as
efficient!

 

Anya Hilton
28/01/2009


Just to say thank you for the very prompt service. The pump was duly delivered at 09:30 today by Fedex. I know not everyone bothers to say thanks so I thought I would. The whole process was painless and very
efficient.

 

Paul Foskett
29/01/2009


Many thanks for sending me this item so quickly, and packaged very securely, I will use your services again. many thanks

 

David Morris
04/02/2009


I just wanted to say thank you. The items arrived extremely well packed and it is a nice change to deal with a company who delivers when they say they will deliver. Thanks again,

 

Andrew Worsnop
05/02/2009


Thank you very much for everything, fantastic customer service , i will certainly recommend you to friends and i will be buying other items in the future.

 

Sadie Read
08/02/2009


Just wanted to say thank you for efficient processing of my order and the very quick delivery of the beautiful bird bath.
Would happily use you again and would recommend you to others

 

Anya Hilton
09/02/2009


AP 500, received fitted and working. I know there was an initial cock-up but
you’ve fully redeemed yourselves with the excellent way in which you dealt
with the problem. Your service is definitely A1.

 

Ian Copely
09/02/2009


Hi I thought i would just let you know how good i have found your site. The products are great quality and a good price and the delivery is the fastest of all the other online sites I have used. Even through the snow at the start of the month my delivery arrived in good time despite all other post being postponed. Everything i have bought from you has come fast and in perfect condition, I will definitely recommend you to everyone and be back soon. You are by far my favourite site to buy from!

 

Amanda Mellars
18/02/2009


What a revelation these days to find excellent old fashioned service, great products and prompt delivery, a rare combination. I am most impressed and will not only use you again, but will certainly recommend you to all and sundry.

 

James Cole
25/02/2009


My daughter was over the moon with this hood I purchased for her. It looks
smart and half the price than our local aquatics shop quoted us. Brilliant
thank you. You are now in my favourite shopping list.

 

Valerie
27/02/2009


Very many thanks for your prompt and very satisfactory service, i would certainly use you again in the future

 

Bernard Hill
03/03/2009


I haven't actually used the product yet as I don't get my tortoise until this weekend, but I was very happy with the prompt postal service

 

Lesley Saxton
04/03/2009


Done - excellent service and very pleased with the product. Many thanks

 

Alan Briggs
06/03/2009


All items better then expected. Fantastic service. Can't believe how quickly we received our orders from you. Had waited months trying to get similar products from a local shop. Gave up, tried ValueAquatics and had exactly what we wanted within a couple of days. Excellent service. Thanks

 

Heather Ruffell
11/03/2009


I ordered a Jolly Taverner Buddah on Sunday 8th March from your website, and he was delivered this morning Thursday 12th March at 09-30 hrs still smiling. Thank you very much for the superb service from your company, your supplier, and Gregory transport. The Jolly Taverner is now sitting on our patio looking very happy and I am sure will give us great pleasure in the years ahead.

 

John Cowling
12/03/2009


Hello, Just to say thanks again for another brilliant vivarium, I left a review as soon as I'd built it! Great website and I have been recommending your business to every one who asks about vivariums!

 

Natalie Sagaitis
12/03/2009


Thankyou very much for the speedy delivery of our vivarium, it is all set up and home for our pet corn snake, it is fabulous.

 

David Payne
24/03/2009


Thanks for the great service and fast response to my emails the products were great and just as stated the best service we have had from a internet shop for these items recommend to all thanks

 

Yvonne Lowe
27/03/2009


Heat mat arrived this morning! That was quick! Wished there were more companies like you. Friendly and very efficient service. Your email saying goods had been sent was very useful. Once bought something on line, delivery within 3 weeks. Phoned after three weeks, goods had been at the post office depot for collection and then returned to the company. Didn't know as had wrong house number.
The website is very clear, easy to use and ordering something is easy too as no cut off time when page has expired. (If there are one you get plenty of time).
The mat is for my son as wanted a couple of baby African Snails as pets. He really wanted to do the checking and ordering himself using my credit card. So only sat next to him just in case. No help needed apart from pointing to the relevant numbers on the credit card. Hannibal and Alexander have settled in happily, seem to like the warm climate, and my son is over the moon.
Thanks again for a fantastic service.

 

Gerda Coture
15/04/2009


I have to congratulate you on your service. When I ordered the Bioforce UVC
3000 pond filter I did not expect such a rapid delivery. It arrived safely and is now in use. Thank you.

 

Richard Godfrey
17/04/2009


Very pleased with purchase and delivery very quick.

 

Eric Potts
17/04/2009


I have received my Fish Mate filter and set it up All looks well Thank you for your prompt service.

 

Paul Tranter
01/05/2009


Yes thanks it was ace the Geckos love it very quick service pleasure doing
business with you.

 

Jason Westray
01/05/2009


Order arrived safe and sound, many thanks for your help and service.
I will certainly use your service again when required.

 

Stewart Wilkin
06/05/2009


Just a quick line to thank you for your help in purchasing the filter and pump, it has arrived safely at my brothers. I hope it does the job. Thanks again Peter.

 

Peter Else
14/05/2009


Just felt I had to drop you a line to say many thanks for the service I received from your company, the feature arrived safe and well with extremely speedy service, and your company really is a credit to online buying.
I can assure you that I will happily recommend you to anyone I know in the market for your products and I have passed your details on to the landscape gardener who is carrying out the work for me and was also suitably impressed with your service levels.

 

John Hodgson
15/05/2009


Thank you so much for the hood I received in excellent condition and quickly I might add. I most certainly will be doing business with you again in the future.

 

Christine Holton
18/05/2009


Thank you for you email, I was really pleased with the filter and with the service I received from you. I would, indeed will use your company again with confidence

 

Colin Baker
19/05/2009


Thank you, I received my order yesterday with no problems. I very much appreciate you help and will be using your services in the future.

 

Morgan Long
22/05/2009


Received aquarium hood this morning, thank you for the speedy delivery and the quality product.
I would have no problem recommending you to anyone who requires aquatic products.

 

David Anderson
28/05/2009


We received the vivarium that we ordered off you this morning. It has taken us all day to transfer everything from the old one but it looks great now.
Our bearded dragon is very grateful for the extra space! Many thanks for your great service.

 

Martin Raspison
01/06/2009


Many thanks for a very quick delivery of Intalogs 400gallon splash pool excellent product easy to assemble very useful as water feature fish pond etc!If you move house can be disassembled packed and taken with you and be re set up very quickly.Many thanks Mark and ValueAquatics you have in me a very happy customer.

 

Tom Hayton
19/06/2009


I would love to leave a review of the excellent service, so quick and easy that you provide. The site itself is staggering, however, I am a silver surfer dummie who is unable to get into the link you gave me. This wouldn’t be the first time I've used your site, neither will it be the last

 

Rita Squire
11/07/2009


Hi, just thought i would e-mail you to say how delighted we were with your product and have to say your customer service is second to none. It was a pleasure to deal with your company and hope to do so again. Thanks once again for your brilliant advice and superfast delivery.

 

C Johnson
17/09/2009


Had to E-mail you to thank you for your speedy service. My pond
arrived as per your e-mail and was assembled and filled in about an hour and
half.

 

Brian Wardle
01/12/2009


The new top has been delivered and is perfect. Thanks for all your help and persistence. You’re after sales service has been first class and I'd recommend your company to anyone. I don't usually go over the top with praise but its well deserved in this case. Thanks.

 

Paul Cummings
13/12/2009


Many thanks for all your help - will certainly be recommending you to
others

 

Mike Trevor
15/12/2009


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