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Testimonials 2008 Testimonials 2008
If you wish to submit a testimonial, please feel to do so via the Contact Us page - click here.

Many thanks for such an excellent service and a prompt delivery. The aquarium cabinet is superb and knocks spots off, both in quality and price, the expensive offerings that were on show in Pets at Home and my local aquatic centre. For this price I could only get something the size of my loo brush holder in both those outlets - not much good for a 24 x 12 tank!!!! I will certainly shop with you again and will also recommend you to my tropical fish owning friends.


S Woodard

I would like to thank you for your quick delivery quality and price of the vivarium VX48 and will recommend to others


S Real

Love the website and the products on it! I bought an Aquapac Venice Aquarium Cabinet very pleased with it just what I was looking for and the price was great.


K Hughes

Just contacting you to inform you that my order has arrived in perfect condition, I am very pleased with the speed of delivery and the overall process of the transaction. Many thanks.


M Docherty

I just wanted to say thank you. The items arrived extremely well packed and it is a nice change to deal with a company who delivers when they say they will deliver. Thanks again,


D Ames

Just a quick note to say thanks for your service. Everything worked out fine in terms of delivery and I was delighted with the filter and hood!


L Spence

Order all delivered exactly as promised - excellent service.


K Winter

I cannot say how happy I am with my new VX48 vivs. They arrived next day & I promptly got to work putting them together. What an excellent service. I look forward to doing business with you in the future.


K Collyer

I would just like to thank you for the speedy and efficient way you dealt with my order. the vivarium arrived yesterday so thank you again


S Fitton

Just to say thank you for your quick and efficient service. The product I purchased was packaged very well and came in perfect condition. Thanks again


S Horton

Thank you for a very efficient and swift delivery of my order. I will certainly use your site again.


S Carlow

Thankyou very much for your prompt and efficient service , I would not hesitate to recommend valueaquatics to anyone , great price ,excellent service and quality products



Hi, I would just like to say a big thank you for your fab service. I spoke to a lovely lady on Thursday regarding my order, then a friendly chap rang on Friday to let me know about the delivery and I have received the vivarium first thing this morning. Great service - thank you.


Alan + Sam

Your site is very easy to use. I am impressed. I am adopting a rescue tortoise from a sanctuary in Wales hence buying the equipment from yourselves. Its the first time i have owned a tortoise. I also have 3 cats and a dog for my sins!!


A Cuncliffe

I have now received the statue and I am very pleased with the product. May I also say that I am most impressed with the way you have conducted the business. You kept me informed of its progress every step of the way and you telephoned to consult me whenever there were changes to be made to the arrangements. Well Done! You can be sure that where the opportunity arises I will recommend your firm to my friends.


S Tudthorpe

I actually rang for my product because I needed advice, the person I spoke to was very polite and prompt with my enquiry. This is just a thank you for your excellent service with advice,product, price and delivery. Your web site is very easy to navigate for what your looking for. Would not hesitate in recommending your company.


S Thorp

Hi, just to let you know the aquarium hood arrrived very quickly & in perfect order. Its made my old scruffy tank, look like new.


G Tedder

Hi, thanks for such a speedy delivery, it just arrived and I like the look of it very much.


B Kendal

Delighted with order, speed of delivery and faultless communication. I shall certainly order from you again! Many thanks.



Just to say thankyou for the wonderful service. Very good communication, quick delivery, an excellent customer service all round. Will definitely be using you again.


J Cost

Just to let you know my aquarium hood has arrived safely (really good packaging) and quickly. Thank you very much.


J Lennard

Hi I would just like to say that I received my order and am really pleased with it, not only do I think it was excellent value for money but the service I received to second to none. I was kept informed every step of the way and I was made to feel like my custom was valued. Thank you very much, needless to say I will be shopping with you again.


T Richardson

Goods received OK, thanks for the prompt & efficient service Regards


A Williams

Item received and installed. Working correctly. I’d like to take the time to thank you for the quick response to my order.


B Skidmore

Good service from the outset. Items were delivered very quickly indeed. Had a bit of difficulty fitting the light due to its length, but patience was rewarded and this new light makes a whole world of difference to the aquarium. Thanks very much.


E Baker

I wish to congratulate you on the efficient service received by valueaquatics. It is a pleasure to deal with a company which is so organised and considerate towards their customers. Keep up the good work.


S Johnstone

Thanks for my vivarium, I am really please with it. Look forward to ordering from you again soon.


M Wyke

I am very pleased with the products that i got from Valueaquatics , they arrived safely and well packaged and protected against handling damage. They fit my tank well and I will most likely be using your company in the future.


A Jenner

Excellent website, Outstanding service and would recommend to all. Many thanks.


L Walker

The new terrarium arrived yesterday and the lizard is installed today. Very pleased with it and very impressed with your company and service.


D Maclean

Just a quick note to say I have received the vivarium. Thanks for the fast service and value for money. Kind regards


L Crawford

This is in response to your e-mail i would like to say that I have today received the blade water feature and I am very pleased with the product and also very pleased with your service. I received the product promptly when you said it would be delivered and the fact that I was kept informed with the progress of delivery. Thank you very much I would recommend you as a very good company to do business with and in the future you will be my first port of call for my water garden features.


G Groves

Just received it. Thanks for a very good price/service. 10/10 for your company.


K Phipps

I would like to say thankyou for my recent order. The delivery arrived the next day and I was very pleased with the way it was packaged.



Just to let you know the order arrived very promptly. Very impressed with your service. Cheers



New Runner arrived today, tank all now assembled and we are very pleased. Thank you for dealing so promptly, great customer service.


C Phillips

Many thanks for the fantastic product and superb service. I will recomend you to others. Thanks again and I have at last got my pond sorted.


M Angus

Thank you very much for your very prompt and efficient service recently. It was good to have excellent communication throughout. A very pleasant change. Would definitely recommend your services to anyone else.


S Hopkins

Thank you - a very friendly and efficient service - looking forward to delivery tomorrow


D Beer

Just wanted to say thank you for dealing with my order - the replacement lid arrived Saturday morning, and also to tell you that the website is really good and easy to navigate, and will be recommending you to family and friends.



I was very pleased with the way my order was processed and delivered so promptly, also receiving emails letting us know despatch and delivery day was very helpful. Will definitely recommend this web site to friends and family


D Hooper

Thanks Mark liner arrived today never checked it yet but am sure every think is fine. by the way excellent customer service will definately use this company again thanks


S Jenkins

My order arrived this afternoon. Thanks for an excellent service & a great product at a great price. Cheers,


V Waddingham

Just want to thank you for your speedy delivery of my order. Very impressed and the pump was in the pond 30 minutes after I got home from work and yep the water is clearing already!! You will have a returning customer!!


D Brown

Just to say I am fully satisfied with the service provided by your organisation. Thank you very much...Excellent e-customer service.


D Hossain

Many thanks for your fast service & easy to understand booking system. Fantastic!


M Welsh

I would like to say thank you to your company for a very good service that you provide, I was very pleased with the product that was sent down and the postage was good and quick! many thank, ps the fish are happy they nice clean water again.


B Scarlet

Wow what service, thank you and pass on my thanks to the very efficientJacqui! Really appreciate the quality of service.


H Jones

Air pump has just been delivered 1015, Well impressed with prompt delivery, will definately use you again cheers


J Cooke

Thank you very much for the speedy delivery of my order which I received the very next day after placing the order. The pump is exactly what I required and it was fitted in my pond the same day. Thank you once again for your prompt delivery,and I would recommend your service to everyone.


M Collins

I would like to say we were very happy with your execution of our order. It was nice and quick and we were informed of how things were progressing all the time. The Blagdon pump is now in our pond and working nicely. Thank you


S Yemm

Just to say thanks for the great service and brilliant prices. My snake Steve will be very happy in his new home


S Townsley

I have dealt with Value Aquatics on a number of occasions, purchasing pond pumps (3) and a filter. On each occasion I have received excellent advice and excellent service. Delivery of goods have been within 24hours. On one occasion I had a pump fault, with ValueAquatics assistance I was able to replace the faulty pump well within 18 hours, from initial phone call to delivery of a new pump. I am a very satisfied customer and would not purchase pond equipment from anyone else.


H Dixon

Thank you for a very quick delivery on my order for a pond filter. I am very impressed with you service. I found your site on google after looking for filter sponges for my Green Machine 115000 filter and found that the proper sponges cost over £50 to £60 for the complete set. So I came across your site and found it cheaper to buy a large Fishmate filter, which in the long run would be cheaper to maintain yearly than the Green Machine .Your site is now logged on to my favourites so once again thank you..........


M Hickford

Received my order yesterday (Tuesday) having ordered on-line on Sunday. Excellent service which I will definately use again and recommend to others.


D Rouse

Thanks to all at ValueVivariums for such prompt and efficient service. I made a phone order and was surprised at how diligent the staff were at checking and double checking my details to make sure both them and my order were taken correctly. Furthermore my order arrived the next day in pristine condition, I have only one complaint....my wife wanted it put together and fully set up when I got in from work at 9:00 pm after a long shift, never mind not ValueVivariums fault.
I thank you, my wife thanks you, and so does my bearded dragon.


Robin Hall

I recently purchased a 1.15k bucket of Tetra Pond Floating Food Stick Fish Food from ValueAquatics. What a saving!!
ValueAquatics live up to their promise in that they offer excellent customer service, sell products which are a financial saving, and a brilliant delivery service which you can rely on.
Why travel to purchase when you are provided with such good service by ValueAquatics?
Thank you!!


R Boyd-Mercer

Sorry for the delay in contacting you, this was due to grand children sitting duties.
Easyclear pump arrived as you had stated, the day after I placed my order. It is now in my garden pond and working well. Many thanks for your service; I hope i can call on you again if i need to.


Stewart Wilkin

Just want to thank you for your superb service - I cannot recommend your company highly enough. Super fast service at unbeatable prices.


Val Thorne

Thank you for such excellent service. The quality of your products is second to none and the service equally as impressive. The delivery was extremely fast and the items very well packaged. We are delighted with our purchases from you.


Melanie Welham

Goods arrived this morning, excellent service, thank you. Huw


Huw Lloyd-Hughes

Sorry for delay, I am sending reply to your question about Hozelock 3 in 1 just to say thank you it cleared the green water in a couple of days I would recommend this product to anyone easy to set up you can quote me sorry once again for delay it was unavoidable, Satisfied customer.


Tom Hayton

Product Purchased - Blagdon Terrace Pond
I just wanted to say “THANK YOU ".
Your delivery is Super Fast and Your customer service is second to none and I appreciate your help with the issues I had. You are a pleasure to do business with and..... I WILL be back! Thanks again.


Sue Kingston Nicholls

The pond has been delivered this morning. It all looks OK. Thank
you for your prompt and efficient service in this matter. I would certainly recommend your business.


Joyce Crocker

Thankyou for your great service. Package arrived quickly and on the day you said it would. The Viv is even better than i expected it to be and i can't wait to see what my Boa thinks of it !!! thanks again


Victoria Haynes

Got the heat-mat this morning. Excellent service. Thanks for that. Will definitely be using your company in future.


M Di Ricci

As a new customer I am more than delighted with my recent purchase of pond fish flakes. I was particularly looking for the larger quantity that you were able to supply. Additionally I must congratulate you on your wonderful communications, via Email, both during the purchase and after receipt. I will be back!


John Robbins

I'm very pleased from item which I have bought, especially for your service- very good communication and dispatch of parcel.
Unfortunately courier wasn't very gently so I have some scratches on viv but its fine. You are very recommended already by me.


Albin Szot

Just to let you know my "mermaid" arrived this afternoon and I am well pleased with her, and your very prompt ordering and delivery service, thank you very much, I will keep looking at your site for other purchases,


Pam Hulme

Further to recent conversation, just a vote of thanks for the excellent customer service. Packaging and delivery top class. A truly professional organisation.


John Bowley

What a fantastic service, received vivarium today 28/08/2008 hubby setting it up now. Value for money compared to local aquatic centre which, promised to have viv within 2 weeks, 1 month later still waiting. Glad we found your site, which in any case was £50.00 cheaper and allowed me to buy plants as an extra. Thankyou, (Ronnie & Rosie very excited, my beardies). GREAT! And thanks again.


Lynne Brooks

Very pleased with the quick and excellent service. Filter arrived the next day as promised. Will certainly use this company again. I would also recommend them to anyone. Thanks again.


W K Prouse

Very pleased with the quick and excellent service. Filter arrived the next day as promised. Will certainly use this company again. I would also recommend them to anyone. Thanks again.


W K Prouse

Thanks for your very quick and professional response to my recent enquiry and subsequent purchase.
The goods were received within two days in perfect condition.
Thanks again and I'm sure I'll be in touch soon.


D Pomeroy

Got the pump yesterday, all installed - works great.
Thanks for the prompt, efficient service & quick delivery - I will have no
problem in recommending you to others.


Mark P J

My wife placed an order by phone as I was not available to do it on the net. It was only a small order but the help she received was outstanding. We received the order the following morning.


J R Reeve

Very fast delivery and friendly personal service when I telephoned to enquire about fish tank cabinet. The staff were most willing to help. Would definitely use Value Aquatics again. HIGHLY RECOMMENDED!


Christina Kavanagh

Thanks for the items they are very good value and delivered quickly


Hayden Williams

Just wanted to say my order arrived safe & sound, well packed and within two days of ordering. Excellent service and brilliant prices, I will defiantly use your site again.
Many Thanks


Karen McNab

Thanks for the excellent service


Ian Thomas

Very prompt very good service with excellent delivery and friendly advice would highly recommend.


John Kininmonth

Just like to confirm order arrived safely. Really well packaged.
Thanks for considering the order and offering not to supply the bracket. I
was going to use it to provide some stability for the water feature but realise this is not necessary now. Excellent customer service


Graeme Stewardson

Just to let you know I was very happy with the vivarium and the excellent service and speedy delivery. Thank you!


Michaela Ozkaplan

Hi just to let you no that i got my order and I just wanted to say that you provide a great service. Will use you again!


Jo F

Good, easy to use, web page full of information. We were told the delivery on the Vivarium would be 3-5 days. Terrible service, it arrived in 2 days (laughing)
Fantastic company and I will be dealing with you in the future. Thanks and very good luck to all of you at the company.


Norman Weeden

I am always a bit worried about buying from an internet site I have found via a search engine however I went ahead and ordered and was very impressed by the price the continued email contact and the very speedy delivery, would definitely recommend using this site/company and you will be my first port of call again, brilliant and great to know there are still some reliable and trustworthy companies / people out there. Thank you


N Simpson

The vivarium has proven to be of excellent quality and easily assembled in a timely manner. Customer service is exemplary with communication throughout from confirmation of original order, to payment and despatch; with a prompt response to an adhoc query.
Genuinely a first class product and service I would willingly recommend.


Marie Kent

Top quality vivarium @ a great price & very fast delivery, easy to assemble & looks great, will definitely be buying my next vivarium from you many thanks


Jayne Kirby

I was very pleased with the 36inch vivarium I ordered from you, it was delivered very quickly & in good condition. I have made it up & it is very nice, can't wait to get my 2 Leopard Gecko's to put in it. Thank you, I will have no hesitation in using the company again.


Margarat Abate

I just wanted to let you know that I'm really impressed with your efficient service (and competitive prices, p&p, etc) so far. It makes a refreshing change from so many other suppliers so a big thank you!


Justine Bibby

My beautiful Buddha arrived safely today. I just wanted to let you know how
delighted I am with it. It is perfect, exactly what I wanted. It proves over and over again - you pay for what you get. I hope this email can convey my happiness with this order.


Susan Williams

I would like to take the opportunity to let you know I received the vivarium in perfect condition and we are very pleased with it this was my first order and I was over the moon with the way everything was dealt with keep up the good work, Sarah


Sarah Sievewright

Just to say thank you very much for the excellent service you provide. We use one 10 litre tub of the Tetra pond food every month, so I will place future orders with you. Your website is very good also, and easy to use.


Lorraine Pearson

Quick delivery, really easy to assemble.
It looks absolutely brilliant and I can\'t believe how good the price is, I will definitely be buying my next one from here (in white next time)!
Friendly & prompt customer service too, really pleased, thanks!


Natalie Sagaitis

We are very pleased with the service we have received. We ordered our vivarium on Saturday, received confirmation on Monday and it was delivered to us by 1pm on Tuesday. Very quick and efficient. Setting up was very easy no missing screws which makes a change. Charlie our tortoise is very comfy in his new home and we would recommend you to others


Stuart Plimmer

Many thanks for the Vivexotic vivarium, quality far superior than some more expensive manufacturers. Price spot on and delivery excellent with regular email updates on order progress. The Bearded Dragons are enjoying it!


Robert Whitehouse

Just received my viv and waterfall, excellent service with prompt delivery to Ireland. Have recommended the site to my friends as these items are very costly here. I will now be buying all my reptile needs from here in the future. Thankyou for making my little chameleon a happy camper!! He loves his new home.


Grace McKeown

Success! The pack arrived this morning.
Many thanks for your assistance again.


Howard Lawrence

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