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Testimonials 2007 Testimonials 2007
If you wish to submit a testimonial, please feel to do so via the Contact Us page - click here.

Just a quick thank you for the very prompt delivery of our water blade etc, the water blade is beautiful much nicer than i expected, well thanks again for all your help.


W Bridgeman

Thankyou for you fast and efficient service would definately recommend you to everyone.


S Feetham

Thanks for the item, looks good. Sorry for the delay in writing the email, my comments: A good website, first rate communication, very knowledgeable, competitively priced, very quick delivery, delivered on the day promised - what more can I say, a fantastic service all round and I would recommend to anyone.


P Pedder

Just thought id let you know I received the Viv yesterday, not put it together yet, but it arrived a lot quicker then i expected so thank you & thanks for keeping me updated about my order. Great service


N Moore

Excellent service very prompt and very happy with my new pump,



Just wanted to say thanks for my tank , being cheaper I didn’t expect it to be so lovely, and it arrived within 12 hours of ordering, thanks again.


S Holman

Thanks for this - site is excellent, and very easy to use.


D Shaw

I am very pleased with your service. Very good prices and very quick delivery. I ordered a heater for my tank which has arrived today. Many thanks, will use your service again when I need it.


J Hogarth

The pump arrived today and we installed it with no problems. Many thanks for the excellent Service & Value.


S Williams

Received the pond ok, all set up now and working fine.packaging knocked about but contents ok.Thank you very much for your help,found you very helpful,thank you again.


D Chappel

Received my order this morning 9/5/07 for inline valve25mm, thankyou for your fast service will use you again


A Evans

Thank you for your prompt service, delivered as stated bellow. Also for your order status, keeping the customer informed. A standard others should follow. I will be passing on my recommendations


A Mclean

Hozelock Easyclear 3 in 1 Pond Filter. Excellent price, fast delivery and great service.


B Chapman

Package received. Thank you very much for your great service.


H Watson

Pump has arrived - thank you for your excellent service - knocks spots off the competition.


B Edgar

Pump arrived today thanks, and thanks for a fast service with good communication Regards


M Fox

The goods have arrived, been installed and working great - and all within 24 hours. Thanks for the excellent service. I shall shop with you again


J Seed

Many thanks for your prompt service 3-1 arrived Friday working well hoping to get clear water soon.


P Wilde

Received the new pump.  Thank you for your help, your after sales service is great, I really appreciate the no quibble, positive and helpful attitude, its been a pleasure doing business with you.


K Foster

Really good service and communication. Regards


G Stout

Replacement vivarium delivered as stated, this time with no problems. Thanks very much for your excellent service.


C Huscroft

Received the heat wave lamp by todays post. Thank you for the prompt service


B Newhouse

Thanks for a great service, go it today, your already in my favourites folder, sure to use you again, and have no problem recommending you to friends, thanks again


D Simms

I am delighted with the product and I found your web site easy to navigate and your services absolutely perfect!  Thanks again and kind regards


G Soulsby

I would like to thank you for your excellent service. You have kept me informed regarding the state of my order and delivered on time. It has been a pleasure dealing with you and will certainly keep you in mind for any future requirements.


J Newick

I ordered from you last week a copper water feature and a box welded pond liner. Both have arrived safely, and on time as promised. Thank you for your prompt attention and invaluable advice.


K Richards

Thanks for the quick delivery, i will use you again for purchases!!


P Rowley

I must say a big thankyou to Value aquatics and Mark Harrison. I ordered a water feature yesterday and it arrived about midday today, really quick service. Then when I had difficulty putting it together,which was really easy, Mark talked me through it on the phone. So a big thankyou to all concerned.


T Langford

Thank you for the liner and the very quick service, I now have my pool finished, I am 74 and very pleased with my effort thank you once again for your help


D Ellwood

I am just emailing to let you know my order arrived safely. I would like to say how impressed I was with the very speedy service and the ease of on-line ordering. I certainly would have no hesitation in recommending you to anyone needing prompt service. Many thanks and best wishes


C Hickton-Collins

Thanks for your help mark!! I will use you again & recommend you.


J Wood

The fish food arrived this afternoon and I am very pleased with my purchase. The way the fish are eating lately I will soon be wanting some more.


E Jones

The delivery arrived at 9 am in the morning. Thanks for the fast and reliable service!!!!



Great service - The pump is up & running already!


R Croucher

Just to let you know the pump is in and working cheers. Hope to do business with you again


D Faulkner

Arrived safely yesterday. Excellent service. Thank you


T Walls

Thank you mark the impellor arrived today and hubbie will fit it this afternoon between the showers he tells me its now like having a new pump in the pond and the koi are very happy to! What an amazing service you give


S Grady

Thanks for good service and product looks excellent.


N Sole

My Hozelock Easyclear arrived at lunchtime today - less that 24hrs after I ordered it, a fantastic service and a competitive price. Many thanks.


T Piper

Just to say Thank you for such a wonderful & swift service. So pleased to have found you. Will be at the ready to sign for the gannets fish food tomorrow ( thats what we call our fish family).


D Gibbs

Thanks for the prompt and impressive attention. Better than shopping in the high street and being ripped off. You free delivery is a psychological boost for customers. Keep up the good work. At least you realise that customers are king in business. No customers, no sales. Grumpy ones are bad for business and this is a no no for sales staff if they generate unhappy customers and make them grumpy.


R Johnstone

Pump arrived today and it is working, Thankyou


D Gray

I received my pond pump the next day after ordering it and was very impressed with the prompt service you gave from start to finish, I would have no fears in recommending and using your company again.


V Bayley

Thank you for your email. Yes I was very satisfied with my purchase and the speed in which it was received.


L Eldridge

I was very happy with the items purchased. The service was excellent, thankyou


D Dodd

Just to say thanks again for a great product and service.


D Faulkner

Hi There, If only all on line ordering was this easy, it arrived in super quick time. I also liked the way I was kept informed. Thanks again!


T McAloon

Thankyou very much for the prompt processing and delivery of the light unit. It actually arrived quicker than anticipated which was marvellous. Your website is very easy to use and communication is first class.


K Shaw

I would like to compliment you on the quality and speed of delivery, being a customer service manager I would give you a gold star for your customer service and will certainly be back with you when I require more water feature goods. I will recomend you to any friends who are looking for similar products.


B Adams

Filter recieved today and is working fine many thanks for 1st class service


N Adlard

Many thanks for such a prompt response and delivery of my order, which arrived at 11.00 a.m. today, excellent service. Thanks for your assistance.


A Maybury

At last my pond has started to clear. The Hozelock Easyclear 4 in 1 seems to be working. Excellent price and the service was great, will certainly be back.


P Lyons

It was a pleasure doing business with you.


R Belarose

I just wanted to let you know I received the water feature and have it up and running with no problems, fantastic product I will no doubt enjoy watching it and listening to the calming sound for hours. Thank you for the excellent service and great product


J Seekey

Thank you for the great service and speedy delivery. My son is delighted with the vivarium and so is Bruce (his Bearded dragon!) Good to do business with you


C Hanson

The food has just arrived as promised. Thanks ever so much for your help


D Wilson

Hi, I just wanted to thankyou for the quick delivery of my Fishmate 1800 pond pump which arrived promptly and in perfect condition. This pump surprised me by being very small and yet very powerful, it took minutes to set up and my fish are now happily swimming around the pond after a few days without anything as the last one suddenly gave up the ghost. Your very efficient delivery service and value for money products means that I will be recommending you to all my friends with ponds etc. Thankyou again


S Perrot

Just to say excellent website,and great product which arrived early Tuesday!


P Reynolds

Just a quick note to say thanks for the prompt service. Ordered Tuesday Morning, Arrived Wednesday morning!!!!


M Taylor

Thankyou so much for delivering my order in good time, your service was excellent and the product looks great, I will certainly use your company again and recommend you to friends.


J Ahulu

I want to thank you for the excellent service provided in respect of the tank heater I purchased from you recently. Your communication throughout the entire rapid transaction was second to none and I was astonished when the item arrived today (as promised) despite the country being currently in the grip of a postal strike. The item being fragile in nature was extremely securely packed and was very good value for money. I shall certainly look you up again when I require further items for my aquarium.


G Marshall

The service you provided was fab. The vivarium was easy to assemble as well. The delivery was ontime and the e-mail notifications about what was happening to our order was very helpful. Top notch service and good prices.


L Freeman

Thank you for the excellent Service & Delivery of the Tetratec EX 600 External Canister Filter. The kit was easy to install and the Quality of manufacture and design is first class. The filter has been running for 1 week and the most pleasing feature is its very quiet performance. This was a replacement for another make of Filter - Eheim 2215 Classic which after 4 years of use became very noisy but even when it was new its performance was not as good as the EX 600. I was also pleased with the ease of fitting to my Aquarium of the EX 600


H Fanshawe

Just to say a big thank you for the aquarium cabinet I purchased from yourself , this is now the second one we have bought, service and delivery was as promised , many thanks.


P Malony

Just a little note thanking you for your prompt and very helpful service, my order got caught up in the postal strike but Mark was a great help. The Heat Emitter Wave Lamp is just exactly what my young tortoises need now that the darker nights are once more upon us, and the Wheatgerm Sticks are an essential buy to keep our fish interested over the winter months, both are impossible to source locally and having you on the internet is a great help to me. Thanking you for being there and available to answer any questions.



Thank you for your excellent service. The cabinet arrived just after lunchtime. Thanks again


C Donald

All arrived safely. Will definitely use again


K Roberts

Many thanks for the order, which arrived on Tuesday as expected. The order was well wrapped for protection and arrived in mint condition.


S Wright

Just to let you know how delighted I am with my new Aquapac cabinet. Last Sunday I was surfing the net looking for a cabinet and today it is all set up, tank and fish installed, and it looks super. Thank you for your fast, efficient service and your competitive prices. I shall certainly look at your site first whenever I need fishy things in the future.


C Baglow

Its been a pleasure to deal with you and I will always come back to you for anything else, thanks once again,


A Patel

Excellent value for money. Definately the cheapest replacement pumps online. Thank you.


D Sharples

Thank you for your superb service. I will use you again.


P Smith

Thanks for a really quick service, well packaged too The pump is really quiet......much better than my old one! Well done.


J McKenzie

I have recently made a purchase with your company and would like to express my thanks for the very prompt attention and service that I received!


G Parnell

Many thanks for your email. The goods arrived yesterday and we are very pleased with them. Brilliant service - thank you.


D Prior

Thank you very much for this message and the excellent service I received. I will certainly use your site again and will recommend it to my friends.


E Domaratskaya

Great website. My order came quickly and thank you for keeping me up to date on my order status. Knowing when it will be delivered is a great help.


C Smith

Just wanted to thank you for my items that I received on Tuesday, I am over the moon with them and also the cost, and I’m sure my son will be delighted with his new snake and accessories on Christmas morning.


E Bryson

Very efficient and friendly service, great email updates once order had been placed, would recommend this company if looking for anything aquatic.


S Holley

Just wanted to say what great service I got very fast delivery and the products I ordered are great will order again from u soon many thanks


D Leaver

Received very good and detailed advice from Mark regarding selection of suitable liner. Order received promptly as per schedule and was provided the ability to track delivery of my order. Quality of Butyl liner was as described and extremely suitable for the type of large pond we wished to create. If laid with care, the liner settles down extremely well without too many wrinkles, because of its relative flexibility (more like rubber versus the stiffer PVC) Worth paying the higher price. Overall, Value Aquatics proved to be a very reliable, quality supplier.


S Michaelides

Just to let you know that the Fish Tank Cabinet arrived quite early and was easily assembled. I am very pleased with the purchase and would highly recommend. Very satisfied. Thank you.


P Palmer

Viv arrived built and ready for new snake on Sunday. Thanks for great service.


S Hingston

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